Job Description

Service Advisor | Commission-Based - Tonkin Wilsonville NissanTonkin Wilsonville Nissan - Wilsonville, OR 97070OverviewSalary Range $5,000.00 - $75,000.00 Commission/month Position Type Full Time Category ServiceDescriptionAre you an experienced Service Advisor who thrives in a high-volume, fast-paced environment? Tonkin Wilsonville Nissan is growing rapidly, and our service drive is buzzing! Located conveniently off I-5, we aren't just looking for someone to "write tickets"—we're looking for a professional communicator who can bridge the gap between our master technicians and our loyal clients.If you have a rock-solid work ethic and the expertise to handle a busy shop, we have the volume and the support to help you reach your highest earning potential.Why Work for the Tonkin Family of Dealerships?Joining Tonkin Wilsonville Nissan means becoming part of one of the most respected automotive legacies in the Pacific Northwest. We believe that a happy team leads to happy guests.Legacy & Stability: With decades of success in the Portland area, we offer a secure professional home where you aren't just a number—you're familyInvestment in You: We don't just fill jobs; we build careers. From specialized training to clear paths for advancement, we want to see you grow within the groupA Culture of Excellence: We provide a clean, modern work environment equipped with the latest technology to ensure you and your technicians can perform at the highest levelCommunity Driven: We are proud to support local schools, charities, and events, making sure our success is shared with the community we serveService Advisor Job ResponsibilitiesAs our Service Advisor, you are the face of the dealership. Your mission is to turn every repair into a seamless, high-quality experience.Expert Communication: Act as the vital link between our clients and the shop, translating technical needs into clear optionsDrive Production: Maximize our technicians' time to meet and exceed sales forecastsConsultative Selling: Prioritize required services and provide professional recommendations that keep our guests safe on the roadKeep the Peace: Proactively update customers on completion times, expenses, and any changes to ensure zero surprisesDeliver the "Wow": Ensure every guest walks away with a positive, memorable dealership experienceService Advisor Benefits & CompensationIn addition to competitive pay, our benefits are designed to support you and your family…Employer-subsidized Medical and Dental insurance, with comprehensive coverage optionsCompany-Paid Life Insurance, Employee Assistance Plan, and text-based TelehealthA variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family401(k) with Company MatchGenerous Paid Time Off that begins accruing from Day 1Exclusive employee pricing for you and your family on parts, service, and vehiclesQualificationsService Advisor QualificationsExperience: 2+ years of prior service writing experience (CDK experience is a major plus!)Availability: A Tuesday–Saturday schedule (Saturdays are a must)Skills: Strong attention to detail and a desire to win in a team environmentCorporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

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