Job Description
Hourly Pay + Commission Bonuses | Company Vehicle Use | Customer Service/Collections Role
RNR Tire Express is hiring a Field Collections Specialist to help customers get back on track with their payments while protecting company merchandise. This role combines customer service, account collections, and field work , making it a great opportunity for someone who enjoys being both in the office and on the road .
This position plays a key role in account recovery, payment collections, and merchandise retrieval while maintaining respectful, professional customer interactions.
Compensation
Average total compensation: $16.00 – $20.00 per hour
Benefits
• Medical insurance
• Dental insurance
• Vision insurance
• Paid training
• Growth opportunities within the company
• Supportive team environment
Schedule
• Monday – Friday: 9:00 AM – 6:00 PM
• Saturday: 9:00 AM – 5:00 PM
• One weekday off each week
• Sundays off
Key Responsibilities
• Contact customers regarding past-due accounts and expired agreements
• Work with customers to collect payments and renew agreements
• Perform field collections by visiting customer homes or workplaces
• Deliver door hangers and account notices when contact attempts are unsuccessful
• Retrieve company merchandise when accounts cannot be resolved
• Maintain professional communication while resolving account issues
• Document customer conversations, payment commitments, and account updates
• Support store leadership with account recovery and collections efforts
What We're Looking For
• Customer service or collections experience preferred
• Comfortable discussing past-due balances and payment solutions
• Reliable transportation and valid driver's license
• Ability to work independently in the field
• Strong communication and conflict-resolution skills
• Organized and dependable
Ideal Background
Candidates with experience in collections, repossession support, account recovery, route collections, customer service, or field service roles often do well in this position.
If you're dependable, motivated, and comfortable working directly with customers to resolve accounts, we'd love to meet you.
Apply today to get started!
We conduct drug screen, & background check.
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